Treatment charge estimates
You will receive a charge estimate for the diagnostics phase via e-mail prior to your first visit. After the diagnostics phase is over, you will receive a treatment charge estimate based on your personal treatment plan. Please, note that the charge estimate is not a guarantee of the final cost. Your actual charges may be more or less than the estimated amount. We are always ready to answer your financial questions.
Insurance
If your diagnostics and treatment at Docrates is covered by insurance, please contact your insurance company in advance and check the terms of your insurance. We will be glad to provide all the needed information for your insurance company. The guarantee of payment should be sent to us prior to your arrival, otherwise the costs will be charged from you.
Prepayment
Patients who pay their own treatment are asked to make a pre-payment before the first procedure at Docrates. The amount of the prepayment equals your charge estimate for diagnostics phase, including the cost of individual procedures.
You can pay the pre-payment in three ways. You can transfer the pre-payment to the hospital’s bank account before your arrival to Finland. Alternatively, you can make the pre-payment upon your arrival at Docrates Cancer Center with either a credit card or cash. Our customers can pay telephone and paper consultations, as well as prepayments also via our e-Payments system.
Payment details should be agreed with the nurse in advance.
Please note, that the prepayment is not a guarantee of the final cost of the diagnostics phase. Shall any additional procedures occur, they are paid separately. You will be informed about these additional costs before the corresponding procedures.
Refunds
If the final cost of the diagnostics phase is less than the pre-payment and you do not anticipate receiving any further services at Docrates Cancer Center, the remaining amount will be refunded to you. Please, provide us with your full bank information to receive the refund.
Read more about the costs here.
Docrates bank information
Receiver:
Docrates Cancer Center
Saukonpaadenranta 2
FIN-00180 Helsinki
VAT No: FI20506818
Business ID (The State of Finland): 2050681-8
Bank: Danske Bank
IBAN: FI15 8431 2710 0129 05
SWIFT: DABAFIHH
Please, quote the patient’s Docrates ID in the message field when paying. If you don’t have it, quote patient’s name.
